Bracelet'sare now sent out with spare elastic and instructions so you can maintain your piece for decades to come.
Please use tracking, include your contact information with the details of purchase or purchaser name.
Mala repairs within the first three months are complimentary, email us with your order details: store@omshivoham.com
A Mala break can feel like a sad moment, however it generally symbolises a new beginning and may also indicate the release of a pattern, or fulfilment of your intention. The positive outcome, once it's re-threaded is the setting of a new spiritual intention to continue your path forward.
If you don't like the idea of your mala breaking keep an eye on the thread between the beads, when it frays it's time to have it repaired (usually after two years). Remember even when the the thread does need to be changed your Mala will, and is meant to last a lifetime. Re-threading is a normal part of a Malas life. Our AAA+ Grade crystals and pure Rudraksha is something to hang onto and often passed on through generations.
Most breaks within the first year happen when your mala gets caught, children or animals find it appealing (more often than you may believe or even notice) or it regularly gets wet (showers, swims, sweat). Taking care of you Mala as an honoured item and re-threading every few years is a wonderful way to enhance its energy.
For this process, where applicable we ask you help us cover our costs, which for standard re-threading and new tassel is $60 including its return to you within Australia, $75 for overseas, this also includes a blessing ceremony for fresh energy and new intention with your Mala. In the case of lost beads, damage or upgrades there will be extra charges.
Your patience is requested throughout this process of four to eight weeks, there is no need to check as we will always keep a record and ensure your mala is returned in excellent condition.
Email store@omshivoham.com with your contact details or questions and post your mala with your contact details (don't forget please) to: P.O Box 1013 Hampton North, VIC 3188, Australia.
We will email you with a repair order once it's recieved.
Bracelet'sare now sent out with spare elastic and instructions so you can maintain your piece for decades to come.
Please use tracking, include your contact information with the details of purchase or purchaser name.
Note: we only repair Shivoham Malas.