Mala repairs within the first two months are complimentary, please contact us and send images to; firstname.lastname@example.org.
Throughout the life of your mala we charge a minimal amount to cover costs and will repair your mala when needed. Though it does take time your mala will be blessed and consecrated again, we ask for your patience with the process.
Most breaks within the first year happen when your mala gets caught, children or animals find it appealing (more common than you may believe or notice) or it gets wet. Taken care, your Mala should last well past a year before it's a good idea to have it re-threaded.
Always email email@example.com in advance so we can assist with the steps, let you know the timeframe and suggest the best way to send it. Always include your contact details and name of the person who placed the order or the order number.
A Mala break can be a sad moment, it symbolises new beginnings, release or fulfilment of intentions and a reminder to set your spiritual intention. If you don't like the idea of your mala breaking (we don't) keep an eye on the thread between the beads, when it frays it's time to repair. Remember even when the the thread does need to be changed the Mala beads last a lifetime. Our AAA Grade crystals are something you'll want to hang onto, along with the Rudraksha seeds.
Bracelet repairs are also taken care of with ease, email us with images, and let us know how many beads you have (sometimes they roll away).
Please use tracking and enclose a repair request with the information discussed on email, include your contact information, original order number and a return bag for complimentary repairs..
Please note we only repair Shivoham Malas and Bracelets.