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Repairs

REPAIRS are currently on hold! 

All jewellers who do pearl knotting can help.

Mala repairs within the first three months are complimentary, email us with your order details: store@omshivoham.com  

A Mala break can feel like a sad moment, however it generally symbolises a new beginning and may also indicate the release of a pattern, or fulfilment of your intention. The positive outcome, once re-threaded is the setting of a new spiritual intention to continue your path forward. Many people are able to repair malas in Australia. 

If you don't like the idea of your mala breaking keep an eye on the thread between the beads, when it frays it's time to have it repaired (usually after two years). Remember even when the the thread does need to be changed your Mala will, and is meant to last a lifetime. Re-threading is a normal part of a Malas life. Our AAA+ Grade crystals and pure Rudraksha is something to hang onto and often passed on through generations. 

Most breaks within the first year happen when your mala gets caught, children or animals find it appealing (more often than you may believe or even notice) or it regularly gets wet (showers, swims, sweat). Taking care of you Mala as an honoured item and re-threading every few years is a wonderful way to enhance its energy.  

When available we cover part of the costs so the process costs you $70 including its return postage, within Australia. In the case of lost beads, or significant damage there will be extra charges.  

Your patience is required through the process, of three to four months. There is no need to check in, as we always keep a record and ensure your mala is returned in excellent condition. 

Bracelet's: 

Are sent out with spare elastic and instructions so you can maintain your piece for decades to come. If you have lost the instructions you can request them from us via email.  

Note: we only discuss Shivoham Malas.