Mala repairs within the first two months are complimentary, please contact us to arrange email@example.com. From two months throughout your life, depending upon the extent of the repair we charge a minimal amount. Though it takes us a long time, re-threading is a simple process and your beads last a lifetime.
Most breaks within the first year happen when your mala gets caught, children or animals find it regularly appealing; more common than you'll believe :) or it gets wet. Taken care of your Mala should last well past a year before it needs re-threading. Email firstname.lastname@example.org so we can assist with the steps necessary, we'll also let you know the current timeframe.
A Mala break can be a sad moment, it symbolises new beginnings, release and / or fulfilment of intentions and a reminder for your spiritual attention. If you don't like the idea of your mala breaking (we don't) keep an eye on the thread between the beads, when it frays it's time to repair. Remember even when the the thread does need to be changed the Mala beads last a lifetime. Our AAA Grade crystals are something you'll want to hang onto, along with the Rudraksha seeds.
Bracelet repairs are also taken care of with ease, email us with images, and let us know how many beads you have (sometimes they roll away).
Please use tracking and enclose a repair request with the information discussed on email, include your contact information, original order number and a return bag for complimentary repairs..
Please note we only repair Shivoham Malas and Bracelets.