Store Policy

Terms of Service

SECTION 1 - ONLINE STORE TERMS
You may not use our products or site for any illegal or unauthorised use, including copyright and other laws. You must not transmit any viruses to our site. By using the Shivoham website you are agreeing to the terms and conditions listed here, including the shipping and delivery, privacy policy and our refunds and exchangessections. We may change our terms and conditions and policies from time to time and we encourage you to review them regularly. Your continued use of these services is deemed your acceptance of these terms and any changes that apply. 

SECTION 2 - GENERAL TERMS AND CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. Your information (not including credit card information), may be transferred unencrypted and involve transmissions over other networks. Credit card information is always encrypted during transfer over networks in accordance with our Privacy Policy. You are not permitted to copy, sell or resell any of our products or intellectual material without our written permission.

SECTION 3 - CHANGES TO THE SERVICE AND PRICING
Prices for our products are subject to change without notice and we may discountinue or change parts of our product at any time without notice. We will not be held liable for this. 

SECTION 4 - PRODUCTS AND SERVICES
Some of our products and services available through our website are subject to return or exchange according to our Refund and Exchange Policy. We represent our products as accurately as possible through our photographs and descriptions, however due to lighting and computer display variances we cannot guarantee the accuracy of all images. We cannot guarantee the photographs or description will be an exact match to the product you recieve due to natural variation in colour, shape, size and texture of all pure crystals. On rare occasions we may replace materials and thread depending on availability. Each piece is handmade and unique. We will always ensure that variations are increasing the value. We may alter or discontinue our products at any time due to the nature and natural variation of crystals and Rudraksha seeds in our jewellery. While we make every effort to do so, we do not guarantee that our products and services will meet your expectations.

SECTION 5 - SIZING OF OUR PRODUCTS

As our products are made from natural materials we cannot guarantee that sizing will be exact. We provide information based on approximate sizing as each piece of jewellery is unique. Mala bracelets may have more or less beads than pictured due to size variants. If you have a particular bead number requirement please contact us and we will endeavour to accomodate you. If the bracelet will be much larger there may be an additional charge.

SECTION 6 - ACCURACY OF CUSTOMER BILLING AND ACCOUNT INFORMATION
We may limit or cancel quantities of product purchased per person (customer account), household (shipping address) or order (credit card and other transactions), and we can refuse any order that you place with us. In these cases we will make every effort to contact you with the information that you provided us with. You must provide accurate billing and account information at all times and keep this up to date with us so that we can ensure a smooth transaction and you receive your merchandise.

SECTION 7 - THIRD-PARTY LINKS

Parts of our website may include materials from third-parties. We are not responsible for this content and we will not accept any liability for any of these third-party websites. 

SECTION 8 - USER SUBMISSIONS
If you send any submissions to our website, you agree that we may reproduce this at any time without restriction and we will not be under any obligation to compensate you, respond to you or maintain your anonymity. 

SECTION 9 - ERRORS AND OMISSIONS
Occasionally our site may include errors relating to our information, descriptions, pricing, promotions, sales and offers, availability, shipping and estimated transit times. We will in these cases correct any errors and may update or change information or at any time without prior notice.

SECTION 10 - CHANGES TO TERMS OF SERVICE
The most current Terms of Service are always available to you to you to refer to on this page. We may update or change these Terms of Service at any time without notice. Accessing our products and services demonstrates that you agree to our Terms of Service. 

SECTION 11 - DISCLAIMER
All material and information on this website should not be taken as medical advice or instruction. Always consult appropriate health professionals on any matter relating to health and well-being. While we take every precaution to ensure that the information provided on this site is accurate based on our best judgment and experience, readers who fail to consult with appropriate health authorities assume their risk of injury.

SECTION 12 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to: info@omshivoham.com