Shivoham posts worldwide. In most cases we use Australia Post Express parcels and you should receive your order within 2-3 business days. You will be sent tracking information which you can use to search the location of your parcel or follow up with Australia post if it is late. Allow 6 - 12 days for orders outside of Australia. If you have questions about your delivery please check and follow up with Australia Post. All our orders are sent the same or next business day depending on when you place your order.
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While we take every precaution to ensure that your parcel arrives on time and undamaged, once your parcel leaves our hands it is out of our control therefore we pass the risk of loss on to you the buyer when the merchandise bought on this website is delivered to our shipping carrier. We urge you to check with our carrier, Australia Post for their individual terms. We have never had a missing parcel and are always happy to arrange ways to rectify any mis-handling.
You can track your package using the tracking number that has been provided. Our prices are listed in AUD dollars including GST but do not include International shipping charges. If your package has not arrived in the allotted time please contact the nominated carrier and lodge an enquiry directly with them if your parcel hasn't arrived on time.
For orders placed from outside Australia, international freight charges will apply. Overseas deliveries may be subject to import taxes, customs duties, fees and other local taxes levied by the destination country. Any import taxes, customs duties, fees and other local taxes are the responsibility of the customer, we are not in control over these charges and we cannot predict what they might be. Customs restrictions may also apply. Customs policies vary considerably between countries therefore we recommend that you contact your local customers and duties office to find out what import taxes, customs duties, fees and other local taxes and customs restrictions may be relevant to your purchase. Your order may also be delayed due to customs practices which we have no control.
When Will my Order Arrive?
For standard domestic delivery, you should receive your order within 2-3 working days. For more information relating to expected domestic delivery times please contact Australia Post.
For International delivery, you should receive your order within 3-12 working days. If your order has not arrived within the allotted time, please contact the shipping company, using the tracking number supplied to you. For more information relating to expected international delivery times please contact Australia Post.
