Express Post on all orders, Free in AU over $100 | NEWS: We are taking a creative re-set! There will be no further appointments from our Melbourne Gallery and online orders may take an extra few days to fulfil over the next months, till the end of June 2024. We’re working through some growth and changes, so we’ll update with details as they manifest. We’ll be back, with very special, unique creations. Thank you for every special meeting and to the soul family we now have around the world. It’s an absolute joy, blessing and pleasure to share each mala with you, and serve your journey 🙏 Till we meet again, In Love & Gratitude, Shivjyoti
Due to the sacred nature of a Mala and its' ability to absorb and transmit energy vibrations, if it has been worn or used it cannot be returned. We understand that sometimes things change and you may need to contact us to discuss an exchange or damage. We welcome you to do so.
If you are not satisfied with your mala or for any reason wish to return or exchange it unworn and in original packaging within 14 days we will refund you minus the cost of postage. Please contact via email to arrange email@example.com and include any photos (if damaged) or your reason for return We are always happy to help and seek positive experiences for all involved.
If your Shivoham Mala breaks with wear and tear we are happy to repair it, there is a minimal cost we will advise upon assessment. Please contact us via email so we can take care of this for you; firstname.lastname@example.org
Please note that we cannot accept claims for lost or stolen items, always use tracking for any returns and include your order, contact and any extra details we have discussed with you in email.